Privacy Policy

Purpose of processing

We process data to deliver SEO/GEO/AEO audit services, provide reports and notifications, offer technical support, and improve the user experience. We do not sell or rent data to third parties.

Data we collect

• Account identifiers: name, email, role, user ID.
• Operational data: notification settings, audit history, and reports.
• Technical data: IP addresses, access logs, device/browser information.
• User-provided data: audit URLs, feedback, or support requests.

Legal basis

• Contract performance: to deliver the service requested.
• Legitimate interest: for security, fraud prevention, and improvements.
• Consent: for marketing communications, when provided.
• Legal obligations: for tax and accounting compliance.

Retention period

We retain data as long as your account is active or as needed to provide services. Audit data is kept to preserve reporting history, and accounting data is retained in line with legal obligations. You can request deletion of your data according to your rights.

Your rights

• The right to access and export your data.
• The right to correct or update your data.
• The right to erasure (“right to be forgotten”).
• The right to restriction and objection.
• The right to data portability.

Requests can be made from Account Settings or by emailing support@syntetix.ai.